SUMMARY OF QUALIFICATIONS
Successful Seasoned Executive Professional with over 30 years of demonstrated ability in delivering mission-critical results. Offering outstanding communication and cross-culture team management skills. Entrepreneurial attitude for optimal profitability. Ambitious team leader adept at creating strategic alliances with organizational leaders and effectively aligning with and supporting key business initiatives. Highly organized, detail-oriented leader skilled in directing high-performing teams to develop solutions and solve operational and technical problems. Success implementing systems across multiple operations with superior organizational and communication skills. Demonstrated proficiency in staffing, training and development, budgeting and program management
EDUCATION
June 2023 (exp) Doctor of Education in Educational Leadership, Trident University, (Cypress, CA)
December 2013 Doctor of Philosophy in Counseling, Trinity Theological Seminary (Newburgh, IN)
June 2009 Doctor of Theology, Evangelical Seminary, (Myerstown, PA)
June 2003 Doctor of Counseling Psychology, Harris University, (Miami, FL)
June 1998 Masters of Science in Education, Hunter College CUNY (NY, NY)
June 1993 Bachelor of Arts in Psychology, Baruch College CUNY (NY, NY)
TEACHING EXPERIENCE
Introduction to Psychology, Monroe College (New Rochelle, NY) 2018–Present
Introduce students to various areas within the field of psychology. Discuss the field of psychology from a scientific perspective, using experimental findings to explain mental processes and behavior. Emphasis is placed on the basic principles of human perspective, theories of learning, personality development, emotions and health, and abnormal/clinical psychology. Students are introduced to tests, measurements, and research in the field.
Life Span Psychology, Monroe College 2018-Present
Present psychological development of human life from conception to death. Explore the psychological approaches to development by major theorists. Establish contemporary topics such as autism, adolescent suicide, midlife crisis, and Alzheimer’s disease.
Contemporary Issues in Society, Monroe College 2018-Present
Explore significant social problems in contemporary society, examines the process of how these social problems arise in society, and considers possible solutions. As an introduction to this topic, students will focus on understanding how and why social problems develop and the controversies that accompany them.
Psychology of Abnormal Behavior, Monroe College 2018-Present
This course examines the criteria for establishing psychological abnormality and the impact of abnormal psychology on life. Various theoretical perspectives on the causes of abnormal psychology and the risk and prevention of mental disorders are explored. The system of categorizing, classifying and diagnosing mental disorders using the DSM is discussed. Major categories of mental disorders, their diagnostic criteria, assessment and treatments, are considered.
Social Psychology, Monroe College 2018-Present
Explore the scientific study of the numerous ways that other people influence our thoughts, emotions, and behaviors. One of the main themes in the course is the constant tension between being an individual and yet being subject to pressures from others. Analyzing these situational forces that impinge on their everyday lives and in the process become able to choose how to respond.
Marriage and the Family, Monroe College 2018-Present
Examine the family as an institution: its roles, authority patterns, and functions. Topics studied include the comparison of various family systems, alternate marriage styles, and variations according to class, religion, sexual orientation, ethnicity, and marital adjustment.
Sex & Gender, Monroe College 2018-Present
Advanced social science course exploring how sex, gender roles, and the expressions of masculinity and femininity are built into the social structures of American life and various cultures around the world. Analysis of prejudice and discrimination as they exist in social institutions are addressed, as well as ideas for appropriate change for the future.
Fundamentals of Communication, Monroe College, 2018-Present
Introductory course in human communication explores the theories and practice of oral and written communication. The course focuses on defining an audience, finding, and evaluating information for a presentation, selecting a suitable structure and medium for presenting it, and using language in a clear, concise, and creative manner to communicate ideas effectively.
Introduction to Psychology, Iona College (New Rochelle, NY) 2018-2019
Conceptualize diversity as a broad construct relating to variations in ethnicity, race, gender, sexual orientation, and physical and mental disabilities. Lectures, exercises, and assignments in our general psychology course require students to reflect upon and directly articulate how characteristics such as ethnicity, gender, sexual orientation, mental illness status, and socioeconomic status may influence attitudes, feelings, and beliefs.
Drugs & Alcohol, Iona College 2018-2019
Exploring biological, psychological, and sociological aspects of drug and alcohol abuse and addiction. An emphasis on the psychopharmacology of commonly abused substances, the disease concept of chemical dependency and an overview of substance abuse problems in the family, school and industry.
Foundations of Group Counseling, Colorado Technical University (Schaumburg, IL) 2011-Present
Facilitate introduction to the dynamics of group counseling theories, therapeutic approaches and counseling skills. Demonstrate treatment planning, program and needs identification and facilitation and the actions necessary to form a group with regard to addiction issues.
Foundations of Individual Counseling, Colorado Technical University 2011-Present
Identify counseling theories effective with substance abuse disorders and best practice literature, research, and
theories, legal and ethical issues. Demonstrate an ability to facilitate the development of basic and life skills and promote client knowledge, skills, and attitudes that contribute to positive change in substance abuse behaviors.
Career Planning & Management 2011-Present
This course is designed to provide the knowledge and application of effective career management strategies for career development and transition; through student self-assessment and research into potential career fields.
Students pursue the knowledge and skills to identify and communicate themselves as a brand.
Drug Use and Abuse 2011-Present
This course provides a survey of use, abuse and the addictive nature of mood altering chemicals outside the use and abuse of alcohol. Students will gain a working knowledge of factors affecting the abuse of a wide variety of legal and illegal drugs along with the influence of drug use on behaviors. Approaches to prevention and treatment and available resources will be discussed.
Victimology 2011-Present
This course addresses victimology as an emerging area of study in the field of criminal justice, and surveys society's emotionally and politically complex issues as they relate to victims of crime. Victimology is an objective and scientific approach to the study of victims of various forms of crime, from battered women to auto theft, with special emphasis on victims of domestic violence, sexual assault and child abuse.
Grant Writing, Southern New Hampshire University (Manchester, New Hampshire) 2014-2016
Demonstrate strategies for aligning the needs of the nonprofit organization to available funding sources. Identify the need for funding, source grant opportunities, mutual benefits between a nonprofit and a funder's mission, and the grant writing process.
Introduction to Managing Not-for-Profit, Southern New Hampshire University 2014-2016
Facilitate introduction course to examine the theory and practice of leadership and decision-making in the nonprofit sector. Demonstrate core classic and contemporary theories on leadership, management, governance, and organizational effectiveness of nonprofit organizations.
Nonprofit Management Seminar, Southern New Hampshire University 2014-2016
Provide students with an opportunity to apply knowledge toward identifying solutions and strategies for addressing challenges facing nonprofit leaders.
SOCIAL SERVICE/NON-PROFIT PROFESSIONAL EXPERIENCE
YAI, Inc./NYSTART 2/2016-6/2017
NY START is a community-based program that provides crisis prevention and response services to individuals with intellectual/developmental disabilities and complex behavioral health needs, as well as their families and those who provide support within the community.
Director
• Supervise/oversee crisis prevention and intervention response services to intellectual/developmental disabilities and complex behavioral health needs
• Supervise/oversee Clinical Team of master level clinicians, medical doctor and psychologist and Therapeutic Resource Center facility
• Establish community linkages and serve as liaison to community partners
• Coordinate trainings utilizing expertise of psychologists and psychiatrists, Team Leaders, and specialists within the community; identify training/support needs of the community
• Identify and coordinate necessary trainings for team members
• Maintain communication with other regional START Directors
• Ensure the collection of required data and documentation on consumer access and utilization of START services
• Provide support as needed to clinical team and Resource Center 24/7/365
Easter Seals CT, Inc. 2013-2016
Easter Seals Coastal Fairfield County, Connecticut provides exceptional services to ensure that all people with disabilities or special needs and their families have equal opportunities to live, learn, work, and play in their communities.
Executive Director
• Administered clinic operations, including operational budget management, competitive pricing for services, and recruitment of behavioral staff.
• Appraised work activities of behavioral staff and personnel to maintain high level of standards in terms of services.
• Developed and Implemented rules and regulations throughout the facility and maintained quality of service.
• Upgraded diagnostic and treatment equipment annually so the facility is always up-to-date and in its best functional form.
• Managed Board-related activities; actively work on Board development, adding new members to the Board of
Directors.
• Served as an ex-officio member of all committees or the Board of Directors.
• Educated the public on autism and other intellectual disabilities and facilitated the development of programs through involvement with professional organizations, civil service groups and the community-at-large.
HELP USA, Inc., Bridges II Permanent Housing, Bronx, NY 2011-2013
Bridges II Permanent Housing bridges the gap between emergency shelter and permanent, affordable housing, allowing shelter recipients to continue on their path to self-sufficiency and independent living.
Promoted to Director of Transitional Housing (9/2012-3/2013)
• Led the successful implementation and overall management of the Bridges II Permanent Housing Program including planning, hiring staff, clinical and administrative supervision, and continuous training; preparation, administration and compliance of grants and contracts; and networking with other service providers.
• Achieved service delivery to more than 300 families, including, but not limited to assessment, job readiness/employment, counseling, advocacy, legal assistance, case management, support group, childcare, basic needs (such as food and clothing), financial stability, housing, mediating disputes, and addressing grievances.
• Developed and implemented multiple comprehensive workforce development and employment programs, to enhance the employability of shelter families to increase their levels of self-sufficiency and secure permanent housing.
• Increased the number of families served by 45% in 30 days by restructuring and implementation of effective program
planning and staff development.
HELP USA, Inc., New York, NY 12/ 2011-9/2012
The mission of HELP USA is to help those who are homeless and others in need become and remain self-reliant. Through the development of quality housing with on-site, comprehensive support services, including job training and placement programs, HELP USA strives to enable its residents to become independent and productive.
Grants Manager
• Developed and implemented contract compliance and reporting systems; develops organizational policies and procedures for ensuring that all aspects of grants are completed including: startup, renewals, amendments, modifications, closeouts; develop contract administration plan for HUD and VA grants, DHS, OTDA, NYSSHP, SHYFA contracts.
• Interacted with the funding sources at the city, state, and federal levels, on a regular basis regarding funding requirements; supervise the collection of relevant statistics and data related to programmatic evaluation by various funding entities.
• Monitored expenditures for each contract (actual versus budget on an inception to date basis); monitors expenditure reports; oversee preparation of reporting documents to government funders, thereby ensuring the timely submission of all reports; collaborate with Operations staff to ensure that program performance data is completed timely.
• Utilization of AWARDS, CARES, HMIS, e-Snaps database.
Arbor Education & Training, LLC. /ResCare, Inc. Brooklyn, NY 7/2009-9/2010
National not-profit organization that provides vocational training and employment resources to those who face barriers to employment.
Manager, Employment Services
· Developed and implemented multiple comprehensive workforce development and employment programs.
· Conducted vocational and career assessment; planned, implemented, and evaluated career training, development,
placement and retention programs.
• Developed the use of alternative learning methods in practice such as coaching, e learning, shadowing to support the
workforce development benchmark.
• Planned and implemented special events and employment/career activities, continuous research of industry and
company trends.
• Led business development and recruitment efforts, expanded customer base, developed marketing materials and
Stewarded relationships with corporations for corporate sponsorship.
• Developed and maintained a series of training manuals and assessments, which were used to evaluate staff
development.
ARI of Connecticut, Inc., Stamford, CT 7/2006-5/2007
Founded in 1952, ARI is enriching the lives of people with disabilities and their families by enabling them to achieve their fullest potential at home, at work, and in the community.
Director of Day Services Programs
· Maintained the overall administrative and program management of seven (7) program operations; supervised seven (7) managers and twenty-five (25) direct care staff; reported to the Chief Executive Officer.
· Oversight of $2.5 million budget and managed projects for successful completion of 10+ contracts.
· Developed systems and trained staff, to support and monitor activities that are necessary to ensure the safe operation
of each program in compliance with State and Federal regulations.
· Provided comprehensive assessment, treatment planning, coordinated services with collaborating agencies and families.
· Researched and developed programs in response to individual, business, and agency requests.
Weston United Community Renewal, Inc., Club United Psychosocial Clubhouse, New York, NY 1999-2005
Weston provides housing and support to people who are homeless and mentally ill, bringing new hope to individuals and the community.
Director of Rehabilitation Services
· Oversaw operations of two (2) psychosocial rehabilitation programs, funded by NYC Department of Health and Mental Hygiene (DOHMH), supervised program director and managed vocational/educational training programs; provided training and clinical interventions to supported education and employment program employees.
· Directed workforce development, employment and training programs funded by the State Office of Mental Health
(OMH), while providing clinical interventions for dual diagnosed forensic population.
· Guided operations of two (2) affirmative business in the arts to provide employment opportunities for consumers of mental health both funded by NYC Department of Health Mental Hygiene (DOHMH).
· Managed $2 million dollar federally funded budget and direct appropriations for staffing and daily operation for six (6)
programs, and supervised professional staff of ten (10) managers; reported to the Chief Program Officer.
Palladia, Inc., Dreitzer Women and Children’s Treatment Center, New York, 1996-1999
Palladia Dreitzer Women and Children Treatment Center located in New York, New York which offers residential treatment, dual diagnosis treatment, and women’s rehabilitation, mix of mental health and substance abuse services.
Vocational Rehabilitation Specialist
· Researched work readiness curriculum for specific populations, developed and implemented vocational/educational
assessment tools, to evaluate vocational and educational planning; individual/group career counseling, and workforce development.
The Children’s Village, Inc., Dobbs Ferry, NY 1994-1996
Our mission is to work in partnership with families to help society’s most vulnerable children so that they become educationally proficient, economically productive, and socially responsible members of their communities.
Family Social Worker
· Provided individual, group and family counseling for twenty-eight emotionally disturbed adolescent boys and their families; clinical and case management supervision of a professional staff of twenty-four Sociotherapists.
CERTIFICATIONS
IRB Certification Protecting Human Research Participants (PHRP) ID#2975576 Exp 12-2025
Institutional Review Board
CNMP Certified Neuroscience Change Master Practitioner ID#RUAU4EI0Z7 Exp 12-02-2025
Neuro Change Institute, Brisbane, Queensland, Australia
QMHP-R Qualified Mental Health Practitioner – Registrant ID# 21-QMHP-R-0846 Exp 8-23-2023
Mental Health & Addiction Certification Board of Oregon
NPI National Provider Identifier Provider #1790175305 02/2013
CCTS Certified Clinical Trauma Specialist, International Association of Therapists
TRP Trauma & Recovery Practitioner, International Association of Therapists
CMHP Certified Mental Health Practitioner, International Association of Therapists
CSCPE Certified Spiritual Counselor & Psychology Empath, International Association of Therapists
CMC Certified Marriage Coach
CPC Certified Performance Coach
CPC Certified Transformation Coach
PTSD Counselling & Management Certification, International Association of Therapists
ACADEMIC AWARDS & HONORS
Omicron-Psi Honor Society
~Recognition of scholarly research, distinctive achievement, clear thinking, and creativity
Dean’s Scholarship, The Chicago School of Professional Psychology
~Selected based upon dedication, contributions to service, academic excellence, and achievement
PROFESSIONAL ASSOCIATIONS
American Psychological Association (APA)
Society for the Psychology of Women (SPW)
American Counseling Association (ACA)
Society for Group Psychology & Psychotherapy (SGPP)
Society for the Exploration of Psychotherapy Integration (SEPI)
Association of Specialist in Group Work (ASGW)
Intl Association of Marriage and Family Counselors (IAMFC)
Society of Humanistic Psychology (SHP)
Society of Counseling Psychology (SCP)
Association for Behavioral & Cognitive Therapies (ABCT)
Society for Industrial & Organizational Psychology (SIOP)
International Positive Psychology Association (IPPA)
American College of Healthcare Executives (ACHE)
Mid-Atlantic Consortium for Human Services (MACHS)
Independent Educational Consultant Association (ICEA)
American Association of University Professors (AAUP)
International Society Theoretical Psychology (ISTP)
National Association for College Admission Counseling (NACAC)
BOARD EXPERIENCE
Commissioner, Health Services Board of Commissions, City of Stamford, CT
Member, American Psychological Association, Division 49, Society for Group Psychology & Psychotherapy
Advisory Board Member, Veterans Rowing & Kayaking, Inc., New Haven, CT
PUBLICATIONS
Burton-Robertson, R. D. (2016). Endow Me: An Analysis of Psychology, Theology and Spirituality in the Christian Faith: A comprehensive look at the ideological war raging today. Connecticut: Robertson Publishing.
Burton-Robertson, R. D. (2017). Power & Purpose of a Woman: Women's Devotions to Inspire & Change.
Connecticut: Robertson Publishing.
Burton-Robertson, R. D. (2017). Pastoral Care & Counseling: Ministry in Contemporary Society.
Connecticut: Robertson Publishing.
Burton-Robertson, R. D. (2017). Proverbs 31 Woman in Progress. Connecticut: Robertson Publishing.
MEDIA PUBLICATIONS
Burton-Robertson, R. D. (2021, August 12-14). Racial Trauma & Self Care in Tragedy. [Conference Presentation].
APA 2021 Virtual Convention. https:/convention.apa.org/2021-video
Burton-Robertson, R. D. (2018). Getting to Zero (G2Z). (Video). Connecticut Department of Health.
https://www.youtube.com/watch?v=4P7UxAntiMA
Burton-Robertson, R. D. Executive Producer and Talk Show Host. “Talk with Dr. Ros.” Urban Broadcasting
Network (UBN). February 20, 2019-Current. www.urbanbroadcastingnetwork.com/believers-lifestyle
Burton-Robertson, R. D. Executive Producer and Talk Show Host. “Talk with Dr. Ros.” NOW Network
(NOW). March 20, 2019-Current. www.thenownetwork.org
As a trained psychotherapist and certified pastoral counselor and coach, Dr. Ros believes there are two basic principles in therapy, to engage the client and challenge the client. Whether it is individual or relational, she engages many opportunities to persevere and gain character; her philosophy assumes that a person's spirit, thoughts, emotions, and behaviors interconnect to form personal wholeness.